Commercial debt recovery · B2B only
Letters and phone calls are easy to ignore. A person standing in their reception with your signed contract and your unpaid invoices is not. If we recover nothing, you owe nothing.
B2B only · accounts under 2 years · $1,000 minimum
Who is actually doing the work
You are not handing your receivables to a website. The collection work is performed by a bonded and insured agency operating out of Richardson, Texas, with field collectors who visit debtors in person. Their own advice to anyone weighing this up is to go and look them up first, which is the right instinct.
Ask for references in your own space before you sign anything. Ask what they recovered, how long it took, and what they did when the debtor stopped answering. Any agency that will not give you a name to call is telling you something.
What it costs
One commission, taken from what is actually recovered. There is no retainer, no monthly fee, and no charge for a demand letter. The rate is set by how old the account is when it reaches us, because age is what determines how hard it is to collect.
No collection, no charge. If nothing is recovered you owe nothing. Minimum balance is $1,000 per account unless you are placing high volume. You are paid your share on the 25th of the month following the month funds clear. If a debtor decides to pay you directly once we are involved, that is fine: the money clears with you and you remit the commission.
How it escalates
Nothing here happens without you. You decide how far up this ladder an account travels, and you approve any settlement before it is accepted.
A formal written demand, at no cost to you. It arrives on agency letterhead, which lands differently to the fifth email from a company they have been ignoring.
Phone and written follow-up, starting reasonable. Most accounts that are going to resolve resolve here.
Where it is warranted, an experienced field collector goes to the debtor's premises with your paperwork and negotiates in person.
Filed where the debt and the jurisdiction support it, which changes what the debtor can do with their own assets.
Establishing whether there is money there at all, so you are not spending effort on a debtor who genuinely has nothing.
If assets exist, litigate on contingency through your attorney or theirs. If not, take the documented file and write the debt off properly.
What you keep control of
Agencies are known for accepting far less than you are owed because it books their fee quickly. Here, a settlement is not accepted until you approve it.
You get a status update on your accounts every seven to ten days, and one point of contact who answers the phone, the email or the text himself.
You do not have to move your existing process. The agreement is open-ended, so you place whatever your current agency or attorney has not collected, whenever it suits you.
Whether this fits
Commercial debt only. If the party who owes you is an individual or a homeowner, this is the wrong service and small claims court is usually the faster route.
Signed contracts, unpaid invoices, purchase orders, work orders, bills of lading. Whatever proves the debt exists and that you did the work.
Accounts up to about two years old in the US. Older accounts with a court judgment behind them are still workable. International accounts are handled too.
Most agencies stop at letters and phone calls. When it is warranted here, someone goes to the debtor's premises with your documentation and has the conversation face to face. You also keep approval over settlements, which is not standard.
You owe nothing. There is no retainer and no fee for the attempt. That is the whole arrangement.
Accounts are worked as soon as the documentation arrives. Getting started is an e-signature on a one-page agreement, then you email the contracts and invoices for every company that owes you.
Yes. The agreement is open-ended, so you send accounts whenever they age past your own tolerance. Nothing has to be committed up front.
No, and be careful with anyone who offers one. Some debtors have no assets and no amount of effort changes that. What you are guaranteed is that trying costs you nothing.
Getting started
You will be asked who owes you, roughly how much, how long ago the last invoice went out, and whether you have the paperwork. That is enough to know whether this is worth either of our time, and it takes about ten minutes.